Tag: Support
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How to recover your files and annotations in Mendeley Desktop – July 2018
Update on the resolution of the bug that resulted in files and annotations being deleted from users’ Mendeley libraries in May 2018. The recent bug that caused some users’ files and annotations to be marked as deleted has now been resolved and the deleted files and annotations have been restored to users’ accounts. If you…
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Update on the recent problems users have experienced and how we’re fixing them – July 2018
Update on the recent problems users have experienced and how we’re fixing them – July 2018 Message from Laura Thomson, Head of Reference Management We know it’s been a difficult time for a number of users who experienced problems as a result of finding some of their PDFs missing from Mendeley. Many of the team here at Mendeley…
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By popular demand: teaching materials
Since many of you have asked for it (and because we thought it was a good idea anyway), we’ve increased our efforts in developing support and documentation materials for Mendeley. For example, some users (especially librarians) wanted to give a presentation about Mendeley at their institution, or asked for some written documentation about how to…
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1–2 minutes
Mendeley Blog 