Meet the Team- Sahil Sennik

Name: Sahil Sennik

Job title: L2 Service desk specialist

sahilIntro bio: The best way to describe myself would be pretty nerdy.  I enjoy playing around with technology, whether it be consistently specing my PC or making my home as smart as possible with sensors triggering coloured light bulbs to turn my room into a disco or EDM night club!  In my opinion, there’s nothing better to come home to.  Aside from that, I am a huge football fan and support Arsenal.  Come on you gunners!

 

When did you join Mendeley?  I joined Mendeley October 2016

What do you love most about your job? I really enjoy being a liaison between our customers and developers.  The way I see it, it’s a two-way street – on one hand, getting those really annoying or experience damaging bugs fixed and seeing our users enjoy the product and seamlessly use it is always a win.  On the other hand, delivering positive feedback and constructive criticism to our developers always helps us learn and grow stronger.  Being a part of that is invaluable.

What book did you most recently read? Cat and Mouse by James Patterson.  My favourite of the Alex Cross series so far!

What’s one thing you want people to know about Mendeley?  I don’t just see Mendeley as a reference management software.  It is an extremely powerful collaboration tool too.  As someone who may just want to meet people in the Scientific/research community, publish their work, or be part of a group where you can share ideas, Mendeley caters to that extremely well.  In summary, think of Mendeleyans as one huge family, where you can meet so many like-minded people and be a part of such a great community.

How would you explain your job to a stranger on a bus? Quite simply put – My job is to ensure your issues are mine.  You have a problem with the product I represent and I will do whatever I can to get it fixed, even if it takes days weeks or months.  It may be technical or something as simple as a spelling mistake.  If it bugs you, it bugs me, and therefore, it will bug our developers!

What’s the most exciting part of your job? It may seem quite trivial, but I’d have to say my weekly team meetings.  This is a meeting all about us and how we can help each other help our customers as effectively as possible.  The brainstorming and discussions held during the meetings really motivate me to start working on ideas as soon as possible.  Seeing them succeed and witnessing the positive outcomes really keeps me driven.

What keeps you awake at night? Cliffhangers from my favourite shows.  Why must we suffer this way!

What’s the most interesting thing you’ve learned this week?  I recently helped one of my closest friends find a job after almost three months without one.  The whole experience really showed me how even the slightest intervention in a person’s life can mean the world to them.

 

Become a Mendeley Advisor!

advisors
Students at the University of State of Rio de Janeiro (UERJ) who attended a workshop lead by Carlos Filomeno, Mendeley Advisor

If you are a Mendeley lover who wants to share the benefits of good reference management and the value of Mendeley groups, now’s your chance. We are expanding the Mendeley Advisor community and we’d love to have you join us!

Thousands of your peers around the world have already become Mendeley Advisors and helped us the get the word about Mendeley out on their campuses.  The Mendeley Advisors serve as the Mendeley representative on campus and help us keep the user community thriving.

What Mendeley Advisors do:

They spread the word about Mendeley and good reference management in any way that makes sense. Here are some of the things that our current Advisors do:

  • Put up posters in the library, their offices and the student centre
  • Run informal one-on-one trainings
  • Host Mendeley drop in sessions through the library
  • Run Mendeley workshops
  • Include Mendeley in their curriculum
  • Wear Mendeley t-shirts
  • Post about Mendeley on social media like YouTube or Twitter
  • Anything else you can think of!

Essentially, Mendeley Advisors are our hands on the ground, helping potential users connect with the platform. We also consult with Advisors to understand the needs of users and to beta test new features.  You’re the first group of users we consult when we are considering adding a new functionality to the product.

But the Mendeley Advisor program isn’t just making Mendeley famous—there are also  some nice perks for you:

  • Be the Mendeley representative on your campus (a nice thing to add to your CV)
  • Get a special Mendeley Advisor account with more groups and increased storage
  • Connect with the team behind Mendeley
  • Be the first to know what we are working on and get early access to new features
  • Get access to the exclusive Mendeley Advisor forum
  • Receive free Mendeley giveaways for events
  • And most importantly: a flashy Advisor badge for your Mendeley profile so the whole world can see you’re a Mendeley guru!

Want to learn more about Advisors?  Read our Advisor of the Month column or apply on our Mendeley Advisor webpage.

Have questions?  Reach out to Daniel and Rachel from the Community Team at community@mendeley.com.

Meet the Team: Matt Stratford

Name: Matt Stratfordmatt

Job title: Senior Product Manager

Intro bio

I’ve had rather a lot of jobs, from teacher to barista to salesperson to conference organizer. I found a way into technology and that led to consulting and from there I was able to make a start in product management.

When did you join Mendeley?

I worked on account for Mendeley from May 2015, but I liked it so much I joined as a full-time employee in September 2016.

What do you love most about your job?

I love that product management is so wide-ranging in terms of what it demands you know about.

What book did you most recently read?

Usually, I have a small handful on the go at any one time. At the moment I’m on a user experience design kick. I finished UX for Lean Startups by Laura Klein last week and I’m part-way through Sprint by Jake Knapp. Away from work, I’ve just started The Art of Game Design: A Book of Lenses by Jesse Schell and I can tell already it’s going to be excellent.

What’s one thing you want people to know about Mendeley?

I read all the feedback you send through the feedback widget on Mendeley Feed, even if I can’t respond to everything individually.

How would you explain your job to a stranger on a bus?

I work as part of a team which makes tools to help academic researchers discover and access information. My job is to identify problems that researchers have and to set the direction and priorities for the solution. But the thing about product management is that actually it involves a bit of everything. I talk regularly with customers and users, conduct user research, write software acceptance tests, evaluate web analytics, help out with interaction design, contribute to technology choices, support marketing campaigns, establish operations requirements, conduct analysis for business strategy… the list goes on! And the only way I can possibly do all this is to be super-organised and super-flexible and to invest lots of time in making day-to-day team processes work really effectively. It certainly keeps me busy!

What’s the most exciting part of your job?

I’m a pretty excitable person so there’s usually something most days that gives me some energy. But the most satisfying part of the job is when you hear first hand from someone that you’ve made their lives better by solving a problem they had. That feels worthwhile.

What keeps you awake at night?

Work doesn’t keep me up at night. I compartmentalize pretty well.

What’s the most interesting thing you’ve learned this week?

I learned that depending on how market demand is structured, it is theoretically possible that copyright holders profit from some levels of piracy. For instance, the existence of pirate copies of Microsoft Word helped it to become a de facto standard, which created more demand for legitimate purchases.

 

 

 

Meet the Team: Adrian Raudaschl

Name: Adrian Raudaschl

Job title: Product Manager

adrian

Intro bio (background): I originally trained and worked as a doctor in the NHS before transitioning into a product role for a medical start-up. My love of solving hard problems in the world of medicine and academia led me to my current role at Elsevier.

When did you join Mendeley? I joined in August 2017

What do you love most about your job? The opportunity to work with smart and talented individuals from a range of background on valuable problems in academia.

What book did you most recently read? Thinking Fast and Slow by Daniel Kahneman

What’s the one thing you want people to know about Mendeley? Many people at Mendeley come from or are connected with people from academic backgrounds. We care deeply about the work we do here, and really want to help make things better in academia. This is not only limited to reference management, but also helping people find a job, build their professional network, discuss the latest research and store research data easily and securely. It is all part of a bigger picture of trying to make researcher lives better.

How would you explain your job to a stranger on a bus? I try to understand what the biggest pain points people are experiencing and build things to make their lives better. After defining what is important, it is about working with a team of engineers and designers to build out something which aims to solve the problems you have identified in the simplest way possible. If it works you iterate and make the solution better, if not we go back the drawing board and question our assumptions.

What’s the most exciting part of your job? Getting to meet and speak with academics about their profession and understanding their problems is a great part of my job. I also enjoy the challenge of taking a bunch of ideas and trying to work with my team on how best to apply our knowledge and resources to solve these problems. When it works well its incredibly satisfying.

What keeps you awake at night? Questioning myself that we are working on the most valuable problems for our users.

What’s the most interesting thing you’ve learned this week? That we may be able to prevent cavities by colonising a genetically engineered variant of Streptococcus mutans. Interesting paper (https://www.mendeley.com/papers/modification-effector-strain-replacement-therapy-dental-caries-enable-clinical-safety-trials/).

 

Catch Mendeley on its San Francisco Bay Area tour!

As Research Director at Mendeley, I try to get out and talk about how we work, where we are heading, and any ideas you want to see come alive. This time I’m taking the show on the road via London, UK to the San Francisco Bay Area!

If you are an academic research lab or department, university librarian, or perform industry research and would like to chime in then lets meet!

I will be in the San Francisco Bay Area the weeks of October 12-16 and October 19-23. As the schedule will be somewhat tight, please contact me as soon as possible to arrange either a demo or conversation.

Easiest way is to schedule via my public calendar here, but you can also contact me directly (see below).

Point of contact:
Jason Hoyt, Ph.D.
JHcontact1