Mendeley refocusing announcement: email delays

At the beginning of November we communicated changes being made to Mendeley to refocus on what’s important to our users. This blog piece was accompanied by social media posts, announcements across our website at Mendeley.com and email communications. Unfortunately, there was a delay to some of the emails being sent to our users, for which we apologize.

We would like to reassure our users, especially those that have only recently seen the announcement, that there is still time to take any desired action ahead of the changes taking place on Mendeley.

The first changes taking place in early December are focused on the retirement of the Newsfeed, Group Feeds, Suggest and Profiles on the Mendeley website:

  • Your profile data is now available for you to export to text or JSON formats in your account settings
  • Public group references and metadata will be available to export in Mendeley Desktop and Mendeley Reference Manager at least until the end January 2021 – find out how to do so here. After this time mechanisms will be in place for our support teams to help with exports
  • Please note: Mendeley Suggest will be continuing as an article recommendation service by email

You can find out more about all changes happening on Mendeley and what this means for you on this page on the Mendeley Support Center, which we’ll be regularly updating.

In sending these product service email communications we learnt that that there are a number of users registered with emails that are no longer in use. We would encourage you to keep your details up to date by changing your email or personal details, or if you are no longer a Mendeley user you can delete your Mendeley account.

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