We often have users writing to us describing Mendeley as a sort of religious experience — we see a lot of exclamation points here at Mendeley. So it may sound a bit clinical to describe Mendeley as a “product,” but everything the Product Team does here at Mendeley leads to creating the tool you know and love (exclamation points!!).
Product deals with all aspects of how you, as users, interact with Mendeley from your computer or tablet or phone. They work collaboratively with each other and with the other teams at Mendeley to create the features you love (or, perhaps, need), and ensure that they are usable.
Our Product Team is always interested to learn more about how you use Mendeley and other websites and tools. If you are in the London area at any time, email us and arrange a User Testing session — there is a pack of goodies and a gift certificate in it for you!
Senior Product Manager
Follow me on Twitter @mattcoulson72
I’ve worked in Product Management for around 12 years, including working for Messagelabs (now Symantec), Virgin Media and, for the last 6 years, at the BBC. At the BBC I led a team of 5 product managers and worked on a number of their products and services including News, Sport, Radio and Music and BBC Red Button!
How would you describe your role at Mendeley? My role is to bring a portfolio level view and agile product ownership expertise to the product team. In other words, help the product machine run that bit better and slicker. Here at Mendeley we’re entering a ‘hyper growth’ phase which means we have the amazing opportunity to build lots of cool new features that will delight our users and support our strategy. To do this we’ll need to do a number of things, but perhaps most importantly we need to invest wisely, make the right choices and trade-offs and ultimately deliver products that knock the socks off our users. My aim is to make this process better, clearer and more transparent.
What is your favourite part about working at Mendeley? I think I’d have to say the people. They are one smart and savvy bunch. Good to see so much passion for delivering top quality experiences to users as well.
What do you like to do in your free time? I like to travel, cook, walk, exercise (lightly!), game, films, gigs and reading. Sadly I can’t profess to be a part-time acrobat or other exotic pass-times but I’m open to ideas!
See Wah Cheng
Follow me on Twitter @seewahcheng
I joined Mendeley as a web developer four years ago. Over my career in Mendeley, I have seen the release of many products. Gradually I picked up more insights into user experience and user needs, so I decided to take on the challenge of product management! I feel passionate about improving people’s lives through technology.
How would you describe your role at Mendeley? To transform visions into tangible features. I have mostly worked with web products. I love my role in Mendeley because it is so multi-faceted. I am involved in literally every stage of a project, from defining goals, interviewing users, through to organising and prioritizing sprint tasks. I work with data, design, technology and people! The sense of achievement when you see ideas and wireframes turning into actual products that people actually use is incredible.
What is your favourite part about working at Mendeley? Everyone here is so passionate about what we do. And more importantly, we are making the world a better place by giving researchers a helping hand!
What do you like to do in your free time? I do quite a bit of cycling and rock climbing. I am also very much into architecture and architectural history. Check it out.
Follow me on Twitter @subcide
Steve grew up in New Zealand, and moved to London in 2010 ‘for a bit of a change’. He’s been designing for the web for over 12 years, and has involved himself in many areas including interaction and visual design, user experience, front-end web development, and product management.
How would you describe your role at Mendeley? I am currently a Product Designer for the iOS and upcoming Android apps, though I dabble in many areas across the company.
What is your favourite part about working at Mendeley? Interacting with our users, and delivering things that solve real-world problems or pain points for them. The free food is also pretty great.
What do you like to do in your free time? Design, rock climbing, and disruptive technologies (specifically Virtual Reality and Bitcoin).
International Politics degree at the University of Birmingham, which led me into a career in online gaming (obviously) with Betfair. I was with Betfair for 5 years until I decided I needed a change…went off to Central & South America for a few months, came back and worked on a startup with a friend before doing some work with onefinestay.com and then finally finding my calling at mendeley.com for the last (almost) 2 years. The product was awesome, the industry was interesting and the people are great, so it’s been a good few years. In other, less interesting news, i’ve been in London since 2006 – resident solely in Northeast London until recently when i’ve taken the drastic decision to move to the up & coming Southeast.
How would you describe your role at Mendeley? I look after the institutional product offering at Mendeley (MIE) – which involves speaking to librarians, research managers & the odd researcher to find what what they want & need to support an institutional implementation of Mendeley. User adoption is key for us, and the more Institutions that adopt Mendeley the better as all their researchers get to use a premium version of our great product!
What is your favourite part about working at Mendeley? Doing something useful – it makes a big difference compared to my previous roles. I also don’t think I could ever not work next to a food market anymore…
What do you like to do in your free time? I play football for Priory Park Rangers (named after the first road I lived on when I moved to London), and cycle & run a lot…I also like to go on holiday…as much as I can…to as many places as possible 🙂
What is your favourite part about working at Mendeley? I work with amazing people both personally and professionally, and I mean it.
What do you like to do in your free time? I love spending my time with my family, travelling. Also I am a keen amateur photographer, so I can combine all these things on some lucky days. I like reading and learning and also like sports like basketball, snowboarding and others.
Follow me on Twitter @andrewofficer
Digital product designer with a background in interaction design. Previous to Mendeley, I co-founded a web-design startup in the West Midlands, where I worked as design lead, producing the creative and front-end code for public, private and e-commerce websites. My specialities live in end-to-end product development, user-centered research, interaction design and user interface design for online digital products.
How would you describe your role at Mendeley? UX/Product hybrid. I work closely with business stakeholders, product managers, designers, developers and end-users to understand needs and influence product strategy, ensuring that the best products and features make it to the marketplace and with an optimal user experience. I’m involved in all user facing aspects of product delivery, from speaking with researchers, requirements gathering, scoping out interaction design, designing interfaces with abit of marketing thrown in.
What is your favourite part about working at Mendeley? The diversity of the role and being involved in all aspects of the business. Having the scope to work with various skillsets in areas that wouldn’t typically be under my remit. Solving difficult problems from a hugely smart and diverse audience group with differing careers levels, from a range of disciplines that have complex use cases and needs to work with. Being part of something than can ultimately change the world for the better makes the job hugely satisfying compared to other industries.
What do you like to do in your free time? In my spare time I can be found collecting and mixing records, snowboarding, DIY and enjoying the unhealthy culinary delights the world has to offer such as hamburgers, hipster beer, curried goat and ramen.
Senior Product Manager — Data
Follow me on Twitter @JosephShell
I like persistent, discoverable, reusable, sciency, webby things. Formerly of Nature.
How would you describe your role at Mendeley? I own the Mendeley Data program of projects.
What is your favourite part about working at Mendeley? It’s growing.
What do you like to do in your free time? Tarot card reading.